Yes, it is. Our website is encrypted with SSL (Secure Socket Layer) denoted by a Lock symbol on our URL address:

It plays the role of encrypting all the data files and information that are sent between the web servers and the visitors to the website. If any malicious activity aims to intercept the data files in the course of their transfer, then the data files will remain unreadable because of the encryption attached to them. 

As a rule of thumb, you should never buy anything from a website without SSL certificates.

As stated in our Delivery and Exchange Policy, all books and products, once sold are not returnable or refundable. If the item is defective or “dead-on-arrival”, a replacement item will be offered. A report or request for replacement must be made within 7 days of the original delivery date.

We use SingPost’s Tracked LetterBox for Books delivery where orders are typically delivered within 2 working days. For delayed or lost items, please call SingPost at 1605.

Not really. Online offers could be lower, not to mention you could use the Cart50 coupon. We encourage you to buy online, then select Store pick-up if you really need to come by, particularly to reduce crowd during Covid period.

This is because we use third party delivery services and the companies we work with impose a surcharge for Sentosa, Tuas, Airport zones and other selected areas. Please refer to our Delivery and Exchange Policy for the list of affected zones.

Typically it will be 1-2 working days, and we will drop you a note when your order is ready for pick-up. Otherwise, do give us a call to check on the status before you pop by.

Yes, we have been shipping our books out of Singapore. To expedite your request, please complete this form in order for us to compute the shipping charges:

Generally, local shipping takes 3-5 working days, though often quicker. If there are delays because of product shortages, we will contact you. If you need an express (next business day) delivery service, give us a call.

B-stock items are unused but they have some physical foxing or light stains on the book covers. Hence, they are heavily discounted. The content is however intact and completely useable.